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GDPR DATA PRIVACY NOTICE FOR WEBSITES

This is privacy notice of Transfer 2000 Ltd

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how the data protection law protects you.

1. WHO WE ARE AND IMPORTANT INFORMATION

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

3. HOW WE COLLECT YOUR PERSONAL DATA

4. HOW WE USE YOUR PERSONAL DATA

5. WHO WE SHARE YOUR PERSONAL DATA WITH

6. INTERNATIONAL TRANSFERS

7. DATA SECURITY

8. DATA RETENTION

9. YOUR LEGAL RIGHTS

10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

11. QUERIES, REQUESTS OR CONCERNS

1. WHO WE ARE AND IMPORTANT INFORMATION

What is the purpose of this privacy notice?

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you log in to book/track shipments or request a quote.

This website is not intended for children and we do not knowingly collect data relating to children.

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Data controller(s)

Transfer 2000 Ltd is the controller and responsible for your personal data (collectively referred to as [“Transfer 2000 Ltd”, “we”, “us” or “our” in this privacy notice).

Our contact details are Unit 2C Wyvern House, Longfield Road, Tunbridge Wells, Kent, TN2 3EY.

T: 01732 771000. For all data matters contact our data representative on 01732 771000.

Transfer 2000 Ltd is the controller and responsible for this website.

Third-party links outside of our control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. THE PERSONAL DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name/last name/username/title.
  • Contact Data includes billing address/delivery address/email address/telephone numbers.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you including through:

  • Directly. You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our products or services.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract – processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Legitimate Interest – processing necessary for the interests of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience.
  • Comply with a legal or regulatory obligation – processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.

Purpose/Activity

Type of Data

Lawful basis for processing including basis of legitimate interest

To provide you with a quotation, contract for services and/or Logging on to t2net

(a) Identity (b) Contact

Performance of a contract with you / taking steps to enter a contract with you

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting our data representative.

Cookies

The website for Transfer 2000 Ltd does not have cookies.

t2net.net uses cookies to store your login password only if you enable automatic login from your computer.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact the data controller.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

5. WHO WE SHARE YOUR PERSONAL DATA WITH

We may have to share your personal data with the parties set out below:

  • Internal Third Parties e.g., Franchisee companies
  • External Third Parties Services (IT, system admin)
  • Professional advisers (lawyers, bankers, auditors, insurers)
  • HMRC, regulators, authorities requiring processing/reporting
  • Selected Third Parties where services are provided together with a business partner
  • Third parties in business transfers, mergers or acquisitions

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. INTERNATIONAL TRANSFERS

Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We also limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

8. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

By law we must keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data.

In others, we may anonymise your personal data for research/statistical purposes, in which case we may use it indefinitely without notice.

9. YOUR LEGAL RIGHTS

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

  • Right to request a copy of your personal data
  • Right to request corrections
  • Right to request erasure where no longer necessary
  • Right to withdraw consent at any time (if processing is based on consent)
  • Right to data portability
  • Right to restrict processing in disputes
  • Right to object to processing (legitimate interests, direct marketing, research/statistics)

No fee is required unless the request is unfounded, repetitive, or excessive.

10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This notice is reviewed annually.

Please keep us informed if your personal data changes during your relationship with us.

11. QUERIES, REQUESTS OR CONCERNS

To exercise rights, queries, or complaints in relation to this policy or any other data protection matter, please first contact our data representative on 01732 771000.

If this does not resolve your complaint, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

ICO helpline: 0303 123 1113

Email: https://ico.org.uk/global/contact-us/email/

Post: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.

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